Last week, Apple expanded its iMac Hard Drive Replacement program, significantly increasing the number of machines including iMac Models sold between October 2009 and July 2011 with 1TB Seagate hard drives.
The American based multi-national corporation came to know that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail. These systems were sold between October 2009 and July 2011. The affected hard drives will be replaced by Apple or an Apple Authorized Service Provider (AASP) free of cost. The program provides for free replacement of the defective Seagate drives or reimbursement for repairs already paid for out of pocket by machine owners.
The Hard Drive replacement Program was launched by Apple in July 2011, but at that time the program covered only those iMac 1TB Hard Drives sold between May 2011 and July 2011. Apple has apparently now determined that the issue extends further back in time than previously thought, and has now included machines sold as far back as October 2009.
Actually, the replacement program was valid for one year, scheduled to expire on July 23, 2012, but the corporation extended the program for an additional year.
Now, Apple has started contacting iMac Owners who provided a valid email address during the product registration process to let them know about the replacement program.
To participate in the recall, iMac owners can check for information on Apple’s official website how to check whether the users’ machines are part of this program or not.
If your iMac needs to be recalled, you have three options for replacement:
1) set up an appointment with a Genius at an Apple Retail Store
2) contact an Apple Authorized Service Provider in your area
3) call Apple’s technical support, and they’ll find a local solution for you
Apple also recommend to replace the affected hard drives at the very soonest. The official email also mentioned to back up the data before you go in service. This program covers affected iMacs for three years after the first retail sale of the unit or until April 12, 2013, whichever provides longer coverage.